SoundCoreHero
at Mandoria
Centralized audio and lighting in Europe’s largest indoor amusement park
SoundCoreHero · Case studies · Mandoria
Mandoria
Mandoria is a year-round amusement park styled as a Renaissance trading city. As a fully indoor facility, it requires exceptionally precise management of atmosphere—audio and lighting must remain fully synchronized to create a coherent and immersive guest experience.
A key challenge for the investor was implementing a system that would not only handle the park’s extensive, multi-zone audio architecture but also take over control of architectural and effect lighting—without the need to invest in a separate BMS. The solution to these needs became the SoundCoreHero platform.
Challenge
limitations of traditional audio architecture
Before implementing SoundCoreHero, the park used a solution based on two independent hardware audio players, providing a total of 192 physical output channels (64- and 128-channel units).
In this type of traditional architecture, every sound effect—bell chimes, ambient sounds, announcements, or special effects—occupied a dedicated output channel. At the scale of the entire facility, this quickly exhausted hardware resources. The system was also operationally rigid: any change to playback logic, addition of a new announcement, or modification of a playlist required time-consuming reconfiguration.
Marketing and operations teams needed a tool that would allow:
- flexible management of multi-language announcements,
- rapid changes to playlists and sound scenarios,
- independence from the physical limitations of audio outputs.
Solution
A new definition of multichannel audio
The implementation of the SoundCoreHero Professional 128 system completely transformed the park’s approach to audio distribution.
The previous 192 physical channels were replaced by a single 128-channel Dante unit.
Why less can be more
In the SoundCoreHero architecture, the 128 channels refer only to the networked Dante inputs and outputs delivered to amplifiers. All logic, mixing, and playback are handled virtually within the system.
Key benefits:
- Unlimited internal resources – the system can run thousands of virtual players, zones, and announcements within a single platform.
- High efficiency – multiple layers of sound (background music, effects, announcements) are digitally mixed per zone, with only the final signal occupying a single Dante channel.
- Infrastructure transformation – existing DSP processors were reprogrammed to function as high-end signal converters (Analog ↔ Dante), while all audio processing is centralized in SoundCoreHero.
Unique innovation
lighting control instead of BMS
One of the most distinctive aspects of the Mandoria installation is the use of SoundCoreHero as the overarching building automation system.
Instead of implementing a dedicated and costly BMS (Building Management System), the investor decided to use the control modules built into SoundCoreHero.
The system communicates with DMX lighting controllers via the Modbus TCP protocol. From the SoundCoreHero scheduler, precisely programmed lighting scenes are triggered—both inside the hall and in external zones.
Business impact
This decision enabled significant cost savings by eliminating the need for a separate BMS.
Operations and atmosphere creation
SoundCoreHero executes 115 automated daily events controlled directly from the scheduler, maintaining the rhythm of life in the “Adventure City.”
- Bell chimes: the system automatically strikes the hours, dynamically adjusting the number of strikes to the current time, enhancing the authentic Renaissance atmosphere.
- Attraction management: roller coasters and carousels are equipped with analog operator buttons and sensors connected to input modules communicating with the system via Ethernet. A single button press triggers a priority announcement in the relevant zone (safety instructions, ride start).
- Scale of operation: the system handles over 15,000 actions per month, initiated manually or by sensors, ensuring smooth and repeatable guest operations.
Performance and reliability
Despite managing the entire facility, mixing hundreds of audio tracks, and controlling lighting, the SoundCoreHero unit operates at an average CPU load of only 8%. This leaves substantial processing capacity for future park expansions with new attractions and zones.
All system communication is carried out over a dedicated audio VLAN, supported by infrastructure spanning 8 server rooms and Cisco switches, ensuring high stability and secure transmission.
Key facts
Main system
- SoundCoreHero Professional 128
- Replacement of 192 physical channels with virtual logic
- 73 audio zones
- Average CPU load: 8%
Infrastructure
- 29 Dante devices
- 20 audio amplifiers
- 8 server rooms
- Cisco switches (dedicated Audio VLAN)
Automation and integration
- DMX lighting control (Modbus TCP)
- Cost savings by eliminating the need for a separate BMS
- Over 3,500 scheduled events per month
- Over 15,000 monthly actions (buttons / sensors)
- 14 system operators
- Support for priority announcements and emergency procedures (DSO)
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