SoundCoreHero
at Energylandia
Centralized communication and automation for Poland’s largest amusement park
SoundCoreHero · Case studies · Energylandia
Energylandia
Energylandia is Poland’s largest amusement park and ranks among Europe’s biggest by number of roller coasters. With rapid growth, increasing visitor numbers, and dynamic daily operations, the park needed a communication system that is reliable, scalable, and fully centralized.
SoundCoreHero delivers exactly that — a unified platform for audio management, communication, and operational automation.
From local players to a central platform
In its early days, Energylandia relied on standalone devices and players, which were sufficient for the park’s initial size. But as the park expanded — adding new attractions, themed zones, and events — it became clear that a more sophisticated system was needed.
The solution had to
- Centralize background music management
- Standardize guest communication
- Enable rapid responses to operational changes
- Be user-friendly for large teams
- Operate predictably and automatically
- Scale seamlessly with future growth
SoundCoreHero was implemented as a platform built to grow with Energylandia. The park started with ULTIMATE 128, then scaled to 256 channels via license upgrade — without changing hardware. Future expansion to 512 channels is fully supported through licensing.
Revolutionizing park communication
Energylandia required a unified communication standard, especially for roller coaster zones and guest areas. Previously, live announcements using microphones caused inconsistencies due to high staff turnover and language differences.
SoundCoreHero
solved this with
- Professionally recorded, ready-to-use announcements
- Always bilingual (PL/EN)
- Consistent quality and volume
- One-button activation from operator panels
- Priority settings for different types of messages
Operators no longer need to modulate their voice or speak multiple languages. Guests receive clear, repeatable, and professional announcements — any time, anywhere in the park. This improves visitor experience and reduces staff workload.
Modernization goals & operational benefits
Centralized audio management
One platform handles background music, playlists, announcements, and operational scenarios park-wide.
Flexible, web-based control
Operators can manage the system from anywhere — even via a touchscreen panel at a ride.
Standardized communication
Every announcement, informational or operational, sounds identical across all zones.
Emergency readiness
Authorized personnel can instantly broadcast emergency messages to selected zones or the entire park.
Instant flexibility
Daily schedules, opening hours, or event scenarios can be updated immediately.
Event zone integration
Animators can connect a microphone and laptop to wall ports, and SoundCoreHero automatically takes over the zone’s audio. Same speakers operate in ambient mode daily and live mode for events — no extra amplifiers needed.
Cost efficiency
Leveraging existing infrastructure minimizes additional investment.
Automation as the heart of operations
Scheduler
Over 30,000 monthly events are automated: playlists, volume levels, announcements, and zone scenarios adapt to time of day, season, and visitor flow — eliminating manual operation.
Input/output modules (IO)
Handle 27,000+ actions monthly — from operator buttons to sensors and ride start sequences. Manual tasks are now fully automated.
Website in itegration
SoundCoreHero syncs with Energylandia’s official website, updating opening hours and schedules instantly.
Queue management automation
Peak season queues can reach 120 minutes. Position sensors in roller coaster brake zones trigger announcements, e.g., “Unbuckle your seatbelt”, precisely where cars stop. This prepares passengers to exit sooner, reducing turnover time and increasing ride throughput by 13%.
A Complete operational control hub
Beyond audio,
SoundCoreHero also manages:
- Operator and management permissions
- Architectural lighting
- Ride start sequences
- Announcements in dining areas
- Event zone logic
A single platform simplifies management, enhances safety, and ensures smooth park operations.
Results & impact
- Fully centralized, automated communication across the park
- Professional PL/EN announcements, consistent quality
- Reduced staff workload
- 13% faster passenger turnover
- Automatic updates of opening hours
- Stable operation in 40 technical rooms and 49 network switches
- Expandable to 512 channels
- Dual-use audio infrastructure for ambient and live modes
- Full technical team autonomy
Key facts
System
- SoundCoreHero ULTIMATE 256
- Scalability: 128 → 256 → 512 channels
- 155 audio zones, 48 players, 79 playlists
- 103 announcements
- 101 IN / 252 OUT Dante/AES67 signals
- 35% CPU load
Infrastructure
- 135 audio-over-IP devices
- 40 Dante/AES67 audio interfaces
- 59 amplifiers
- 12 local Dante/AES67 audio ports
- 40 server rooms, 49 network switches
Automation
- 30,000+ monthly scheduler events
- 27,000+ IO actions
- Sync with online calendar
- 13% increased ride throughput
Results
- full centralization and automation of communication across the entire park,
- professional announcements in PL/EN, always delivered with consistent quality,
- reduced workload for staff,
- passenger turnover time shortened by 13%,
- automatic updates of opening hours,
- stable system operation across 40 technical rooms and 49 network switches,
- capability to further expand the system up to 512 channels,
- use of the same audio infrastructure in both ambient and event modes,
- full independence of the technical team.
Summary
SoundCoreHero has become a cornerstone of Energylandia’s infrastructure. It grows with the park, automates daily operations, improves safety, and enhances the visitor experience. Its flexibility, scalability, and consistent communication make it the ideal solution for rapidly expanding entertainment venues.
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