SoundCoreHero
at Skawina Ice Rink
Automated communication, operational flexibility & cost savings
SoundCoreHero · Case studies · Skawina

Skawina Ice Rink
Skawina Ice Rink is a seasonal sports facility serving families, children, youth, and participants in instructor-led activities. Before modernization, the analog-based audio system relied on FM radio, live announcements, and portable speakers, without zoning or automation.
SoundCoreHero Professional 16 transformed the facility into a fully automated, flexible, and professional audio environment — without replacing existing infrastructure.

Challenges
- Unpredictable FM playlists and interference
- Manual announcements and unclear communication
- Limited flexibility for instructors
- No zoning or automation
Goals
- Improve clarity and consistency of announcements
- Automate repetitive messages
- Create independent audio zones (ice, entrance, buffet, back area)
- Enable Bluetooth playback for classes and events
- Retain existing analog system
- Streamline staff workflows
- Add marketing opportunities through audio
Solution
SoundCoreHero Professional 16
- Centralized management: audio, schedules, and announcements controlled by SoundCoreHero
- Analog integration: 4-channel amplifier retained, Dante-to-Analog converter installed
- Non-invasive installation: existing speakers and wiring remain unchanged
- Flexible audio zoning: ice surface, entrance/changing room, buffet, back area
- Bluetooth support: instructors and animators can play custom playlists
- Automated scheduling: ~750 events/month for announcements and operational cues
Key features & benefits
Automated announcements
- Pre-recorded, scheduled messages for safety, direction, and operational info
- Consistent quality, played at the right time
Audio zones
- Independent control over volume and sources in each zone
- Buffet announcements separated from ice surface for clarity
Instructor flexibility
- Bluetooth-enabled zones for classes, events, and workshops
Marketing opportunities
- Full control over content, including promotional announcements
- Potential revenue from local businesses
Buffet & gastronomy – sales automation
- Extension of SoundCoreHero’s communication functions in the buffet enabled operational and sales support
- Implemented:
- Dedicated announcements for order collection and service
- Announcements on restaurant opening hours
- Cyclical messages on menu availability and ordering options
- Full integration with scheduler, aligned to facility hours and guest traffic
- Information reaches customers at the right time, in a consistent and repeatable form, without staff involvement or acoustic confusion
- Measurable impact: Buffet sales increased by 400%
- Audio system became a tangible sales support tool, not just infrastructure

Results & impact
Staff efficiency
- Predictable, automated messages
- No microphone operation required
- Streamlined daily routines
Guest experience
- Clear, audible announcements
- Organized buffet area
- High-quality instructor-led classes
Operational savings
- Optimized ice surface usage
- Reduced wear and tear, fewer repairs
- Tangible cost reductions in operations
Key facts
System
- SoundCoreHero Professional 16
- 16×16 Dante/AES67 channels
- 4 audio zones, 4 players
- 6 playlists, 6 announcements
- 4 OUT / 3 IN streams
- CPU load: 6%
- Storage: 2.2 GB
Infrastructure
- 1 audio server room
- 1 audio switch
- 1 Dante → Analog interface
- 1 analog 4-channel amplifier
- 2 microphones
- 1 Bluetooth audio port
- Existing wiring and speakers reused
Automation
- ~750 monthly events (scheduler)
- 3 control presets
- Fully automated organizational and technical announcements
- Schedule tailored to facility operation
Results
- Standardized communication
- Organized audio zones
- Clearer guest messages
- Comfortable staff operation
- Improved classes via Bluetooth
- Operational cost savings
- Marketing message capability
- Buffet sales increase by 400%
Summary
SoundCoreHero turned Skawina Ice Rink into a modern, automated, and professional audio facility, improving guest experience, streamlining staff workflows, and creating measurable operational benefits — all without altering the existing analog infrastructure.
This case demonstrates how a smart, flexible, and cost-effective audio solution can add real value to a seasonal sports facility — including tangible sales support through targeted communication.


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